Hospitality & Restaurant resume example

Hotel Front Desk Agent resume summary examples

Your summary is the first thing a recruiter reads. Pick the one closest to your experience and adjust the details:

Work experience bullet points

Start each bullet with an action verb and add a number wherever you can. Choose the ones that match what you actually did:

• Checked in and out 150+ guests per day at a 300-room hotel
• Maintained a 4.8/5 guest review rating on TripAdvisor mentions
• Served 60+ tables per shift while keeping orders accurate and timely
• Increased average check size by 15% through menu recommendations
• Prepared 200+ dishes per service following recipes and plating standards
• Followed food safety rules and passed every health inspection
• Trained 8 new staff on service standards and the POS system
• Resolved guest complaints quickly, earning repeat bookings
• Managed room inventory and reservations in Opera PMS

Skills to put on a hotel front desk agent resume

Tips for your hotel front desk agent resume

• Tailor it to each job. Mirror the skills and keywords from the job post, especially when you apply through an online portal.
• Show results, not duties. “Handled 80 calls a day with a 95% satisfaction score” says more than “responsible for calls”.
• Keep it to one or two pages. Put your most recent and most relevant experience first.
• Use an ATS-friendly template if you’re applying online, so the software reads your details correctly.